The ‘News’ section of the Fastsms Support Centre will inform you of new features in the service, special offers and new sources of help in getting the most out of your fastsms account.

Major product developments and enhancements will also be notified to you via your control panel so you won’t miss anything important.

You can also get lots of useful information from our blog and the information pages of the Fastsms website.

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NetMessenger Update: Dashboard, Profile & Ordering

January has just been and gone and you’ve probably heard that it’s around now that most people abandon their new years resolutions and that ‘New Year, New Me’ mentality. Well, we’re not most people – it’s now February and we’re still striving for self-improvement… and by self, we mean NetMessenger. You may have noticed a couple of changes that went live over the weekend, while mostly cosmetic – they pave the way for greater things to come. Here’s a run-down of what you may have missed:   1. Dashboard This is what most people see when they login (unless you’ve changed Read more

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The GSM Character Set – New Knowledge Base

We’ve recently launched a new knowledge base article that includes a table of the GSM Character Set – these are the characters that you can send in an SMS – it’s important to note that while most only use one character space, some in the Extended GSM Character Set use two spaces, here’s why: A text message can contain no more than 140 bytes. The GSM Character Set is encoded using 7-bits (instead of the usual 8-bits that make a byte). This means there can only be 160 characters in a single text message. This 7-bit limitation means only 128 standard Read more

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NetMessenger Update: Alerts, Navigation, Security and More!

You spoke, we listened …and now we’ve acted. When we launched NetMessenger 2 back in January, it came with a promise; a promise that we will always be there for you, ready to listen to your ideas and suggestions on how we could make our service even better. And you know what, it’s been a fruitful partnership so far; and that’s how we think of it, a partnership. We’re in this together; after all, you want a system that works for you and we want you (our customers) to be happy – no brainer! We’re constantly tinkering under the hood Read more

Welcome To The Fastsms Support Centre

Hi there! Just a quick post to welcome you to the new fastsms support centre. Part of our continuing commitment to provide you with the very best support, this is where you will now find all the information you need to get the most out of your fastsms account. We urge you to use the search facility and if you can’t find the answer to what you’re looking for let us know so we can get it added. This is going to be a joint project between us and you – this means that your feedback is crucial to the Read more